Privacy & HIPAA Compliance

Last updated: 2026. This page explains, in plain language, how South Boston Family Dental handles your information.

1. What we collect

When you use our online booking or contact forms, we collect your name, contact details, the service requested, and any notes you choose to share. We do not ask for full medical records through this website.

2. How we protect it (HIPAA)

All form submissions travel over an encrypted SSL (HTTPS) connection. Access is restricted to authorized practice staff. We follow HIPAA safeguards for any protected health information you provide, and we never sell patient data.

3. How we use it

Only to confirm and prepare for your appointment, and to respond to your questions. We may use your email or phone to send appointment reminders. We will not add you to marketing lists without clear consent.

4. Your rights

You may request access to, correction of, or deletion of your submitted information at any time by contacting us at frontdesk@southbostonfamilydental.com or (617) 268-5638.

5. Cookies & analytics

We use privacy-friendly analytics to understand general site traffic (pages viewed, device type) so we can improve the experience. This does not identify you personally.

Questions? Email frontdesk@southbostonfamilydental.com.